ToyPal Application Privacy Policy


1.1 Heartoid Ltd ("us", "we", or "our") operates the ToyPal/ToyPal One applications ("Application"). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Application.

1.2 We are committed to ensuring the privacy of our users and complying with the relevant data protection laws, including the General Data Protection Regulation (GDPR). By using the Application, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

2.1 While using our Application, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, your child's name and gender, and contact information ("Personal Information").


3.1 We will seek explicit consent before collecting any sensitive Personal Information. Consent can be withdrawn at any time by contacting us.

Log Data

4.1 Like many application operators, we collect information that your browser sends whenever you use our Application ("Log Data"). This Log Data may include information such as your device's Internet Protocol ("IP") address, device type, the pages of our Application that you visit, the time and date of your visit, the time spent on those pages, and other statistics.


5.1 We may use your Personal Information to contact you with newsletters, marketing or promotional materials, and other information related to the Application or Heartoid Ltd.

Cookies and Third Party Services

6.1 Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your device. We use "cookies" to collect information to improve our services. We may also use third-party services and cookies to enhance your user experience, analyze our service performance, deliver relevant advertising, Marketing, and enable social media functionalities.


7.1 The security of your Personal Information is important to us. We employ appropriate technical and organizational measures to protect your Personal Information from unauthorized or unlawful processing, accidental loss, destruction, or damage.

Your Rights

8.1 Under the GDPR, you have the right to access, rectify, port, erase your data, or restrict its processing. You also have the right to object to our processing of your data and the right to complain to a supervisory authority. In that case you can contact us and not use the app anymore.

Intellectual Property Rights

9.1 The content, designs, user interface, and trademarks used in the Application are owned by or licensed to Heartoid Ltd. All rights are reserved. You may not use, copy, adapt, modify, distribute, license, sell, transfer, publicly display, transmit, broadcast or otherwise exploit any material on the Application including text, graphics, video, audio, software, interface elements, and any other information provided by us without our express prior written permission.

Account Termination and Suspension

10.1 We reserve the right to terminate or suspend your access to our Application immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach the Terms of Service. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Governing Law

11.1 This Privacy Policy shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Third-Party Services

12.1 The Application may contain links to third-party websites or services that are not owned or controlled by Heartoid Ltd. We claim no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Heartoid Ltd shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.

User-Generated Content

13.1 Users of the ToyPal application may submit, upload, or otherwise make available textual content, audio clips, and other materials (collectively, "User-Generated Content") through the Community Section and other parts of the Application. By posting User-Generated Content, you grant Heartoid Ltd a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such material for any purpose.

13.2 You affirm, represent, and warrant that you own or have the necessary licenses, rights, consents, and permissions to publish User-Generated Content you submit; and you have the written consent, release, and/or permission of each and every identifiable individual person in the User-Generated Content to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of the User-Generated Content in any manner contemplated by the Application and this Privacy Policy.

13.3 You are solely responsible for your User-Generated Content and the consequences of posting or publishing it. Heartoid Ltd assumes no responsibility and assumes no liability for any User-Generated Content that you or any other user or third party posts or transmits using our Application. You agree that the contributions of User-Generated Content do not contain any material that is defamatory, obscene, illegal, invasive of privacy, or infringing of intellectual property rights, nor do they contain malicious code, such as viruses, worms, or Trojan horses.

Changes to this Privacy Policy

14.1 This Privacy Policy is effective as of July 20, 2023, and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

14.2 We reserve the right to update or change our Privacy Policy at any time. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Contact Us

15.1 If you have any questions about this Privacy Policy or you wish to exercise your rights under the GDPR, please contact us at


Last Updated: April 29, 2024